A New Digital Banking Experience Is Coming June 17, 2026

Our new and improved Online Banking will feature all of the essential tools you use today with friendlier navigation, increased security, a new mobile banking app, and more! It's a powerful suite of digital services built for the way you want to bank.

In preparation for the upgrade, please review the important information below.

For a Quick Read

System Downtime

  • June 15, 2026 / 5 a.m. – Bill Pay will be disabled & final bill payments made via current system.
  • June 15, 2026 / 7 a.m. – Mobile Banking will be disabled.
  • June 15, 2026 / 7 a.m. – Mobile Deposit via our Personal Mobile Banking App will be disabled.
  • June 15, 2026 / 5 a.m. – Personal Online and Mobile Banking will go into Inquiry Only mode. No transactions will be permitted while in Inquiry Mode.
  • June 17, 2026 / 9 a.m. – New system will go live.

Important – Action Required

To ensure a smooth first-time login, it is important that we have your current phone number and email address on file. Please log in to your Online Banking account to review and update this information as soon as possible.

In addition, you will be required to log in with your username and password for the first time on the new system. This applies to Online and Mobile Banking. Please be sure you know both prior to June 17, 2026.

  • If you are unsure of your User ID, you can easily locate it by selecting “Forgot User ID” from the Online Banking login screen and following the on-screen prompts.
  • If you are unsure of your password, you can easily reset it by selecting “Forgot Password” from the Online or Mobile Banking login screen and following the on-screen prompts.

Mobile Banking Users – If you currently use biometrics to log in, you will need to reestablish this feature within the new app. Your username and password are required for first-time login.

Personal Online Banking Updates

Account Information

Most of your account details will be available and ready to use within the new system including transaction history, Bill Pay payee information, scheduled payments and internal transfers, alerts, as well as eStatement and internal transfer settings.

Non-Transferable Services

The following settings will not transfer to the new system:

  • Card Controls via “Cards” in Mobile Banking
  • External Transfers
  • Personal Finance Manager

Please make note of or save your current settings and any related history for these services before June 15, 2026. You will need to set these services up or register for them again once the new system is live.

Bill Pay Users

Scheduled payments will transfer to the new system. Your payment history will not. Please be sure to save a copy of this prior to June 15, 2026.

Payee addresses in Bill Pay need to be complete and accurate for payee information to transfer to the new system. Please review and make corrections by June 15, 2026.

We also recommend making note of your current payees and account numbers to ensure you can confirm all information transferred correctly once the new system is live.

First-Time Login

No changes to your personal login credentials are expected. You will log in for the first time using your current Username and Password whether online or via our mobile app.

Enhanced Security – Upon logging in for the first time, you will be prompted to receive a text or phone call with a one-time passcode to verify your identity. Simply enter this passcode into the system and submit to securely log in.

NEW Combined Mobile Banking App

As part of the upgrade, we will also be launching a new Mobile Banking app that allows account holders to access their accounts from one easy-to-use app.

The new app will be available on June 17, 2026.

To download the new app, search for McIntosh County Bank in your device's app store. Once the new system is live, our current app will no longer be available and can be deleted.

Important Notes

  • If you currently use biometrics to log in, you will need to reestablish this feature within the new app. Your username and password are required for first-time login.
  • If you have push alerts set up currently, please be sure to make note of these. Push alerts will not transfer to the new system.